Products Purchased at our Website or any other of our E-Commerce Platforms are sold with the Core Exchange to be returned to us
The way it works is we ship a remanufactured part to you When Your Ready to Return your Core (15 Days from Receiving your part)visit our Core Return Link here, Find Your Order (shipstation.com) to print your Pre Paid Return Label.
Have your Order Number from your sale and Zip code available then enter them in the individual boxes.
Print Your Label. Save the Box and the Packing material then Reuse it to return the Core to us.
Place the Return Label over the the original Label.
This allows the Post Office to ship to the current address.
This Return label is valid within the "Continental USA only" Once your Core is Received your Warranty will be Validated and commence.
If you paid a separate Core Fee at Purchase.
A Core Refund can take up to 30 Business Days to process starting from the time the core arrives at our Facility.
If you have not received a core refund up to or after this time, this may mean your core is not repairable and cannot be used to rebuild.
Your Warranty will be validated but you will not receive a Core Refund if one was due.
The Core Fee would be stated on your Invoice separately.
You can request the non-rebuildable core be returned to you.
Return Shipping cost applies.
Please keep a copy of your return tracking number.
If a core is returned after the 15 Day core return request, the core fee will not be refunded, the core will be used for Warranty activation Only. Please keep a copy of your return tracking number.
Cores we Do Not accept or have No Value;
Cores we Do Not accept or have No Value;
1-CORES Cracked, Burned or broken - NO CREDIT VALUE
2-CORES that have contamination liquid or chemical – NO CREDIT VALUE
3-CORES with incorrect module boards or prior work conducted - NO CREDIT VALUE
4-Cores with Damaged Plugs or Cases - NO CREDIT VALUE
Cores are Returned to 3600 Investment Lane, Suite 104 West Palm Beach, Florida, 33404
CORES THAT HAVE NO CREDIT VALUE BECOME THE RESPONSIBILITY OF THE CUSTOMER TO RETRIEVE (includes all fees related to return shipping)
ALL NON-REBUILDABLE PARTS THAT WERE SENT TO AUTO & TRUCKS ELECTRONICS FOR REBUILDING AND LEFT FOR MORE THAN 30 DAYS FROM ARRIVAL DATE WILL BECOME THE PROPERTY OF AUTO & TRUCKS ELECTRONICS.