Terms of Conditions for SMS & Customer Communications
Effective Date: January 27, 2025
Last Updated: February 11, 2025
1. Agreement to Receive Messages
By opting into SMS, email, or other communications from Auto & Truck Electronics, you agree to receive messages related to:
- Order updates and shipping notifications
- Customer support and service follow-ups
- Promotional offers and company news
Message Frequency & Content
- You may receive transactional updates, customer service responses, and promotional messages.
- Message frequency varies based on your interactions with our company.
- Message frequency may vary. Standard messaging and data rates may apply.
2. Opting In
You may opt in via:
- Users must provide explicit consent before receiving SMS communications.
- Consent can be given via:
- Website opt-in forms
- Text message sign-ups
- Verbal consent via phone
- Written consent in person
- Requesting updates via email or social media
- Providing a phone number at checkout for purchase updates
- Other approved methods.
3. Opting Out & Support
To unsubscribe, you may:
- To unsubscribe, text STOP to SMS messages at any time. You will receive a confirmation of your opt-out request.
- For assistance, text HELP to +1.561.615.0103 | call us 1-800-921-9060 or email compliance@vehiclemodule.com.
- Click “Unsubscribe” in emails or send us an email: compliance@vehiclemodule.com
- Call and verbally tell us: 1-800-921-9060
- Write us directly to remove your information: Auto & Truck Electronics, 3600 Investment Ln, Ste104, West Palm Beach, FL 33404
4. Use of Third-Party Communication Services
We use trusted third-party services to manage customer communications, including:
- Google (email, ads, analytics)
- Mailchimp (email marketing)
- GoTo Connect (SMS and phone communication)
- ReviewInc (handles reviews, listings, and customer engagement)
- Other platforms (e.g., social media and messaging services)
These providers help us ensure secure and efficient messaging while complying with legal regulations.
5. Compliance & Data Protection
Auto & Truck Electronics follows Florida’s SMS laws, FCC’s TCPA (Telephone Consumer Protection Act), and CTIA messaging guidelines. We maintain opt-in and opt-out records for compliance.
5. Data Privacy & Security
- Your information is protected under our Privacy Policy.
- We do not sell or share your personal data with third parties.
6. Service Fees & Charges
- Standard messaging rates may apply based on your mobile carrier plan.
- Auto & Truck Electronics is not responsible for any carrier fees.
7. Liability Disclaimer
We are not responsible for:
- Delays, misdeliveries, or errors caused by mobile carriers
- Unintended messages due to carrier or technical issues
8. Changes to Terms
We may update these Terms & Conditions as needed. Continued use of our services implies acceptance of any updates.
9. Contact Information
For questions about our SMS and communication policies, contact:
Auto & Truck Electronics
3600 Investment Ln, Ste104, West Palm Beach, FL 33404
Phone: 1-800-921-9060
Email: compliance@vehiclemodule.com
Hours of Operation: 9:00AM - 5:30PM
https://vehiclemodule.com